FAQ

Flowers:

Dolly Dear Boutique uses all real flowers unless otherwise noted! All flowers are preserved by me using a variety of methods. Many of the flowers are grown by me as well, from my garden. 

DDB pieces are stable and secure but these are still REAL flowers which are naturally delicate and elaborate. Many of the flowers are preserved in their 3D state which will need more caution when wearing and in storage. 
Butterflies:
Any butterflies, moths or other bugs used in DDB pieces are found naturally deceased!!! DDB does not kill any of the bugs for the sake of jewelry and none are purchased online or elsewhere. I believe in giving a second life to the creatures I find! 
Materials:
DDB uses quality materials such as heavy gauge stainless steel unless otherwise noted in the description. Due to the delicate nature of using natural materials, please exercise caution with your jewelry and read the full care guide.  
Sizing:
All sizing will be listed in the description and it is the customers responsibility to read the description and measurements before purchasing! DDB is happy to extend sizing on any piece! Please message Kiki on instagram @dollydearboutique prior to purchasing to get the perfect fit for you! 
Shipping:
Orders will ship within 3-5 business days from purchase date. All orders ship ground USPS. PLEASE VERIFY THE ADDRESS YOU PUT FOR SHIPPING! Once an order ships and tracking is provided, DDB is no longer responsible for the package and you must contact USPS for help. 
Other: 
Due to the delicate nature of these pieces, DDB does not accept returns. This is why it is important to read the description of the pieces you are looking at to verify color, materials and sizing. 
Please don’t hesitate to reach out to me for questions! 
love always, kiki